Medical Practice Management: Auto Use of Previous Patient Reminder Profile

Patient Reminders Auto Populated from a Previous Visit: In order to have Patients’ reminder settings carried over from appointment to appointment, you only have to select one box! If you navigate to Account Settings > General, in the section titled “Appointment Pop-Up Settings” (2nd section), check the box “Auto Appointment Reminders.” The system will now… Continue Reading


The Importance of Customer Loyalty and Retention

Picture this scenario, a scenario we all find ourselves in on a fairly regular basis: You’re a customer shopping numerous options until you choose the company that provides the product you want.  More times than not, you do your due diligence and vette out the best from the less desirable offerings of the same product… Continue Reading


Rotating Faxes Within drchrono

Customers now have the ability to rotate faxes within the message center and any fax that is rotated is auto saved. There is no need to hit save each time a rotation is set. Please view the below images to get a better idea of how this functionality works. This is what you’ll first see:… Continue Reading


Paper vs Electronic Medical Records

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Have you ever gone to a doctor’s appointment and found yourself detailing your health condition while your doctor scribbles on a piece of paper? What about a doctor’s appointment where you’re detailing your health condition while the doctor types on a computer? Those two different scenarios involve medical records, but with one difference- one type is… Continue Reading


What is Good Customer Service?

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Connections.  They are so fundamental to our success, well being, and happiness as humans.  There are over seven billion other humans on this earth for us to connect with.  How will we do it?  We may not connect with a hairsbreadth of this population, but one thing is for sure, the connections we make are important… Continue Reading


From ICD-9 To ICD-10

With ICD-10’s mandatory October 1st deadline approaching fast and furiously (I know you think summer just started, but believe me folks, Labor Day is right around the corner), a lot of information remains uncertain.  What are ICD-10 codes?  How will they impact my practice?  What are the differences between ICD-9 and 10? Fear not, like… Continue Reading


drchrono Does Data Extraction Right

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The other day, after getting off the phone with another new drchrono customer, I was completely blown away.  This new customer was apprehensive about joining our service because she was treated so poorly by her now former EHR company. She is just one of many customers I have dealt with who have gone through this type… Continue Reading


Benefits of Switching to drchrono EHR

Moving to an EHR platform can truly help a medical practice optimize their business in amazing ways, but practitioners should be sure to weigh their choices carefully. I’d like to shed some light on why choosing drchrono’s EHR is the best choice you can make if you’re looking for an EHR solution. Why, you ask?… Continue Reading


PRESS | mHEALTHNEWS | Is the Apple Watch a Pioneer or Pinata?

“So the Apple Watch is the cool new toy that everyone wants to have. And that’s why the Mayo Clinic, WebMD, drchrono and a host of other healthcare entities are using it. It’s a popular new form factor. But beyond the early adopters and those who can afford to shell out that much money for… Continue Reading