Happy April! The drchrono team has been working hard on some new features and enhancements to help streamline your office workflow with drchrono. Read the full list below:
- You can now change an Appointment Time from the iPad EHR App. You have the option to reschedule/edit or delete the appointment without needing to access the calendar via the web. This allows you to stay on your iPad!
- Sign outgoing faxes from the iPad EHR App. You can now sign any clinical notes, documents from the patient’s chart, or referrals before faxing them out from the iPad EHR app. To sign clinical notes to be faxed, please follow the steps below:
- Choose any appointment from the home screen of the iPad EHR App.
- Select the blue Chart button.
- (If needed, complete the clinical note.) Then, select View Complete Note.
- From the Actions button in the top right-hand corner, select Send Fax (All) or Send Fax (Partial).
- Click on Sign button with Pencil icon.
- Position the note to display where you want to sign. Then click on Sign tab on top.
- Sign the note accordingly.
*For referrals and documents, you will fax them as normal but before you send them as a fax, you will see the same Sign button with pencil icon.
- View a patient’s documents at any time and place with Quick History on the iPad EHR App. You can now quickly navigate to a patient’s documents from wherever you may be on the iPad EHR App – from the home page, from the clinical note, from the Patient tab, and even while viewing the patient’s History. Simply select the More button, which is usually on the top right of every screen, and select Quick History. A pop-up window will then appear with thumbnails of the patient’s documents and you will be able to filter or search through these documents. You no longer have to leave the page you are currently on to review the patient’s chart!
- You will now capture all denials incorrectly transmitted with the adjustment code 45. In the drchrono system, the adjustment reason code 45 results in a write-off and moves the claim status to Paid in Full. When a claim is denied, some insurance companies will incorrectly transmit the adjustment reason code 45, instead of the denial code, in the ERA and the claim will get adjusted to Paid in Full in our system. Since all denials need to be worked by your billing team, we have made some changes in our billing system to avoid this issue going forward – by not posting the adjustment code for the claims that fall into this scenario. Instead, the claim status will change to ERA denied so your billers know to keep working the claim to get you paid!
- PQRS Measure Numbers now shown in the Clinical Quality Measure Report. For those of you reporting for PQRS, you can now find the associated PQRS Measure # for each CQM listed in the drchrono report, which can be found under the Clinical tab on the website. This will help to make the attestation process that much easier!
- Customize the consent forms that each patient must sign. Previously, consent forms were assigned to appointment profiles and the appointment profile determined which consent forms were displayed to a patient during the onboarding process, whether they were being onboarded from the Check-in App or through the Patient Portal. You now have the option to customize the consent form list that will display to each patient during their onboarding. You will see this option within the Schedule Appointment pop-up when a new appointment is created or an existing appointment is opened from the Calendar.
- Choose whether breaks are included (or not) in the reports you run. While running a report from the Advanced Report, you now have an option to exclude or include breaks scheduled on the calendar. You can even run a report exclusively for breaks!
- You will now be warned before deleting an appointment. The drchrono website will pop up a warning message when you delete an appointment. The message will state “Are you sure you want to delete this appointment? This will also delete the clinical note.” This will help prevent accidental deletions and thus, loss of clinical notes. But remember, you can always use the Appointment Recovery feature under the Schedule tab to recover any deleted appointments. Now you have two measures to prevent data loss!
- Re-order the ICD and CPT codes for a claim. You now have the ability to order the ICD-9, ICD-10, and CPT/HCPCS/Custom codes any way you want in the Billing Details Screen. To adjust the order, please follow the steps below:
- Under the Billing tab, select the Live Claims Feed report.
- For any patient listed, select the Date of Service.
- Under any of the sections (ICD-10, ICD-9, etc.), you will see a Menu icon (3 parallel lines) on the top right-hand side of the section.
- When you select the Menu icon, you will see a similar icon appear at the end of each line item.
- Drag and drop the codes in the order you want.
- Hit the blue Verify & Save button to save the changes.
- Convert to ICD-10 on the website also. We have now brought the option to convert a patient ICD-9 code to an ICD-10 code in the Assessment section of the Clinical Note on the website.
If you do not see these features and enhancements on your account, you may need to upgrade your plan. To do so, please contact firstname.lastname@example.org.