Support & Training | Page 2

You Asked, We Listened – Updates Notification Feature Released!

We highly value our customer’s feedback and when enough of them let us know that we needed to provide better communication when new features were released, we listened and started working on a way to notify everyone all at once and in real-time.  This new feature allows us to regularly update you about new features so… Continue Reading


Support & Training | Page 2

EHR Spotlight Search

Spotlight Search enables you to locate active and inactive patients by: -Name -Phone number It also enables you to: -Search for patient groups -Search for menu and tool functions. Here’s a secret trick: If you type in a name and do not find the patient you are looking for, simply put a comma after the… Continue Reading


Support & Training | Page 2

EHR Appointment Templates

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Our newest feature allows you to specify blocks of time on your daily schedule to indicate that the time should be reserved for specific types of appointments.  For example, you could set up a template for Mondays between 8 a.m. and 11 a.m. so that Exam Room 1 is set aside for New Patient Physicals.  This… Continue Reading


Support & Training | Page 2

EXPLORING DRCHRONO: CDS Rules

Our CDS Rules feature is one of our most helpful features for doctors when it comes to assisting them with their Meaningful Use requirements, as well as automating reminders for their patient’s health. Please check out our newest video featuring our CDS Rules and how you can use these rules as reminders on best practices…. Continue Reading


Support & Training | Page 2

EXPLORING DRCHRONO: What Are Flags?

Have you recently been on your drchrono dashboard and wondered what ‘Flags’ are?  Well look no further!  I have the answer for you right here: flags are a really cool feature with both our drchrono website and our iPad EHR.  It’s a useful tool so that you can be immediately notified with important information about… Continue Reading


Support & Training | Page 2

Uploading Custom HIPAA Consent Form on iPad Patient Check-in App

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A number of our customer have asked how to upload HIPAA consent forms to OnPatient. Miles from the team just did this great video on how to upload your HIPAA consent forms via the platform and to show a customer form on the iPad! Have more questions on this? Contact our support team at support@drchrono.com.


Support & Training | Page 2

Stick Out Your Tongue!

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I am lucky enough to share a co-working space with a woman who recently graduated from the American College of Traditional Chinese Medicine. As a result, I get to be the beneficiary of health advice that lies beyond the parameters of traditional Western approaches. Rather than the anatomic or organ systems approaches I’m accustomed to,… Continue Reading


Support & Training | Page 2

Do you know your EHR’s uptime? You should.

Depending on the EHR you go with it is important to know when your EHR is up. If you go with drchrono or some other vendor make sure that servers is up at least 99% of the time. Demand that your EHR share this information with you in some format. Click here to see drchrono’s… Continue Reading