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Electronic Lab & Imaging Integration

With our improved lab & imaging ordering, you can quickly place lab orders and receive results directly within your EHR. We currently support over 9,000 diagnostics labs and 35,000 radiology centers through our partnership with Health Gorilla’s Secure Clinical Network as we continue to improve your diagnostic workflow and...

The Importance of Customer Loyalty and Retention

Picture this scenario, a scenario we all find ourselves in on a fairly regular basis: You’re a customer shopping numerous options until you choose the company that provides the product you want.  More times than not, you do your due diligence and vette out the best from the less...

Reducing Customer Effort

What is customer effort?  To me, customer effort is the measure of how difficult it is for customers to obtain the information they need in order to be successful with a company or a specific product.  Have you ever done business with a company that does not value customer...

Learn how to convert from ICD-9 to ICD-10

    Learn how to convert from ICD-9 to ICD-10.   At drchrono we want to make the transition from ICD-9 to ICD-10 as seamless as possible. We have enhanced the medical platform with a free conversion tool that allows you to update ICD codes from ICD-9 to ICD-10...

How Do I Navigate The New Dashboard?

drchrono’s dashboard provides customers an easy to read, easy to navigate screen to quickly view pertinent information.  With a quick glance you are able to view appointments, medical billing, messages and usage. Here is what you will now see upon entering your drchrono account: Now, I know what you’re thinking:...

From ICD-9 To ICD-10

With ICD-10’s mandatory October 1st deadline approaching fast and furiously (I know you think summer just started, but believe me folks, Labor Day is right around the corner), a lot of information remains uncertain.  What are ICD-10 codes?  How will they impact my practice?  What are the differences between...

Medical Billing 101 – How to Post an EOB and Payment

There is a lot you can do within the drchrono platform. One of the most powerful components in drchrono is the medical billing software. This is a quick 5 minute training read on how to add an EOB and post an insurance payment manually. First watch this 1 minute...

Top 10 Must Haves for the Modern Doctor

Doctors have an abundance of patient-facing software and hardware solutions; while the variety is welcomed, it is sometimes hard to figure out what is best for one’s practice. As the Co-Founder of an EHR company, I’ve come across a series of modern practice set-ups and have found some similarities...

Practice Management Appointment Template / Profile

  Become a practice management guru. Learning how to manipulate the drchrono practice management schedule is a skill, the more you learn the more powerful it becomes. So today I wanted to talk about some features that are not widely used, BUT can make a world of difference for...

How to Score a Brand Partnership

As is often the case where I work (the Bay Area), I hear about “brand partnerships” all the time. Some — like Starbucks’ recent partnership with Square — you may already be familiar with. And others? Well, they’re still twinkles in a startup CEO’s eye. Why are brand partnerships...