RCM – Revenue Cycle Management FAQs

Is the phrase “Revenue Cycle Management” somewhat foreign to you? Or, if you have experience and knowledge of Medical Billing, are you informed on this aspect of a medical practice’s business? If you’re not sure, you’re not alone. While every medical practice has its own Medical Billing / RCM process, the components can get confusing. Below… Continue Reading

New Feature: Saving Signatures on the EHR/EMR Mobile App

Saving Signatures in the EHR/EMR App Message Center With the newest version of the EHR/EMR App, the message center gains the ability to save your signature for future use. Now instead of signing a document with your finger each time, you can use a saved signature instead.   To use this feature, simply tap on… Continue Reading

New Feature: Introducing the New Template Builder

Upgrades to the Template Builder We’re excited to announce several big improvements that have come to the template builder. This newest update of the template builder introduces many features our customers have asked for as well as a few subtler changes such as a overhaul of our back-end infrastructure, resulting in a faster and more… Continue Reading

Medical Practice Management: Auto Use of Previous Patient Reminder Profile

Patient Reminders Auto Populated from a Previous Visit: In order to have Patients’ reminder settings carried over from appointment to appointment, you only have to select one box! If you navigate to Account Settings > General, in the section titled “Appointment Pop-Up Settings” (2nd section), check the box “Auto Appointment Reminders.” The system will now… Continue Reading

Medical Diagnosis Code Pick List

Sometimes clinicians and medical staff find it inefficient to search for ICD codes utilizing the preset descriptions and code numbers. We can easily help them customize the descriptions and make their preferences searchable for ICD codes. Billing – Pick Lists Location: Billing > Fee Schedule   Select ICD 10/9 or CPT       Click… Continue Reading

Medical Bill vs Explanation of Benefits (EOB)

Sometimes patients and providers get confused by what an Explanation of Benefits (EOB) and what a Medical Invoice is. Hopefully I can clarify things a bit. Explanation of Benefits (EOB) An Explanation of Benefits (EOB) is a statement of charges generated by an insurance company, ordinarily after seeing a physician. How the charges are processed… Continue Reading

Was my information affected by the Cloudflare vulnerability? (a.k.a “Cloudbleed”)

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Late last week, Cloudflare, a service that makes up part of drchrono’s client facing infrastructure, disclosed that a now resolved security vulnerability had been discovered in their system which affected a small subset of companies which use their services.  Cloudflare has completed an extensive internal review and has concluded that drchrono and its domains were… Continue Reading

New Feature: Auto Copy CPT Codes

Automatically Carry Over Your CPT Codes For practices that have appointments with frequent repeats of a certain type of appointment, with the new ‘Auto Copy CPT’ setting, drchrono now gives you the option to have your CPT codes automatically carry over from appointment to appointment. With this new setting, each time a new appointment is… Continue Reading

New Feature: Template Preview Comes to EHR/EMR App

Viewing Individual Sections of Your Clinical Note With the newest update of the drchrono EHR/EMR mobile app, you can now view each section of your clinical templates while charting. Instead of simply viewing the clinical note after you finish charting, you can now select ‘Preview Section’ to view what text was automatically generated when you filled… Continue Reading